Network Monitoring and Problem Resolution

Proactively manage the services your computing infrastructure provides to your company, preventing potential issues and problems while your systems and people remain productive and working.  Monitoring reduces the response times to failures or performance degradations of anything attached to your network, which can translate to effective solutions within significantly shorter timeframes. 

• Enterprise-class network monitoring system with dashboards and user-customizable views per user or stakeholder.
• Automated scans for errors, failing components, application availability, and system metrics demanding corrective attention.
• When a fault or exception occurs, we will either notify you and work with your partners to achieve resolution or correct the issue.
• Significant cost savings versus full-time network engineer when paired with ENKI's problem resolution services.
• Rapid roll-out can have you in control of your network in days.

Additional monitoring services can be configured, including:

• Bandwidth analysis: Since we have the ability to monitor both the addressing and content of network traffic, we can determine who is using bandwidth and what they are doing. This measurement can help you to address network security and productivity issues.
• Bandwidth service provider Service Level Agreement enforcement and verification: our monitoring service ensures that you get what you're paying for from your service provider.
• Application availability: we can monitor the availability and performance of your applications (check for availability) by challenging it with real-world duties and comparing the results to preestablished metrics.
• Facilities supervision: we can monitor remote sensors such as temperature, flow, voltage and humidity, etc. to ensure proper operation of your plant. (Requires additional hardware.)  Anything with an IP connection can be monitored.

This service is offered in addition to basic system parameter graphs and alarms that  are a standard feature of our Computing Utility services. 

View more information including a sample dashboard on our monitoring customer page.