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ENKI Support Metrics Exceed SLAs |
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Monday, 01 February 2010 |
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Over the last year, ENKI has significantly exceeded our published SLAs for support response times. In addition, support case closure times have exceeded published expectations.
Please note that Medium and Low case closure SLAs are measured in business hours.
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Read more...
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ENKI Offers AppLogic Services in Canada |
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Friday, 11 September 2009 |
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ENKI, the premiere provider of managed cloud computing solutions on the groundbreaking AppLogic platform from 3Tera, is now making its services available to customers in Canada from a data center on Canadian soil. Concerns about data privacy, including potential Canadian legal requirements that certain types of data stay within Canada’s borders, and potential exposure to seizures under the U.S. Patriot Act have kept some Canadian customers from enjoying the reliability, cost savings, and scalability that Cloud Computing offers today’s businesses. Now, with an available Canadian data center and Canadian-owned hardware delivering AppLogic-based cloud computing, ENKI addresses these security concerns while offering the advantages of its worry-free cloud computing services:
- scalable, pay-as-you-go computing delivered as virtual private datacenters
- self-healing hardware
- fully monitored applications
- 24x7 incident response
- outsourced virtual datacenter management
- available consulting on application migration to AppLogic's highly compatible Virtual Private Datacenter deployment
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ENKI Provides Free URL Monitoring! |
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Thursday, 09 April 2009 |
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For new or renewal clients committing to a one-year or greater contract term, ENKI will provide free URL monitoring, including uptime and response time statistics, alerts, and dashboard access. ENKI's URL monitoring will notify us if your site goes down so we can respond even before your customers call you!
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ENKI Reduces Prices Again |
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Monday, 09 March 2009 |
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Due to increased economies of scale and buying power, ENKI has lowered prices on our Highly Available Virtual Private Servers by 20% from a base cost of $0.10/mb-mo to $0.08/mb-mo. Actual prices on packages may have been reduced by smaller amounts in exchange for higher resource levels such as bandwidth or storage. We believe we have the best prices on highly available VPSes in the industry, while retaining the ability to easily move to full cloud computing when you need it.
While on-demand cloud computing prices have not decreased, we now offer shared savings of 10% at the 4-core usage level, 20% at the 8-core usage level, and 28% at the 16-core usage level for long-term contracts. Please contact us for additional savings on larger committments.
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ENKI Announces Appointment of VP of Operations Services |
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Tuesday, 27 January 2009 |
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ENKI announces the appointment of a VP of Operations Services, Keith Freedman. As an acknowledgement of the importance of managed services to our cloud computing customers, ENKI is investing in improving and developing our Operations-as-a-Service capabilities and service levels. Keith comes to use with extensive experience in software development, deployment, and creating professional services organizations. Please read more about him on our Who We Are page .
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